Privacy Policy

1. Information We Collect

This Privacy Policy explains how Recess Learning, Inc. ("Recess," "we," or "us") collects, uses, stores, and protects your personal information when you use our platform.

We collect the following types of personal information:

a. Account Information

Name, email address, and password
Age (to determine eligibility)
Country of residence

b. Tutor Application Data

Government-issued ID (for identity verification via Stripe Identity)
Educational qualifications and expertise
Stripe account details for payment

c. Session and Activity Data

Chat logs and session summaries (for quality, safety, and dispute resolution)
Course progress and learning activity
Session bookings, cancellations, and payment history

d. Device and Usage Data

IP address and device identifiers
Browser and platform type
Interaction logs (buttons clicked, pages viewed)

2. How We Use Your Information

We use your data to:

Create and manage your Recess account
Deliver learning sessions with human and AI tutors
Process subscription payments and tutor payouts securely via Stripe
Maintain platform safety and enforce our Terms and Community Guidelines
Improve platform performance, course quality, and tutor experience
Notify users of updates, booking confirmations, or account-related matters

3. Sharing of Information

We do not sell or rent your personal data. We may share your data with third-party providers only for the following purposes:

Stripe for identity verification and payment processing
Credly for delivering badges when courses are completed
Legal authorities, only if required by law or in the case of suspected fraud or harm

4. AI Tutors and Data Use

When using AI tutors, chat history may be stored temporarily for:

Personalisation
Quality assurance
Monitoring for safety and violations

AI responses are not human-reviewed. Learners are encouraged to verify critical information obtained through AI tutors.

5. Cookies and Tracking

We may use cookies and similar tracking technologies to:

Keep you signed in
Track feature usage
Improve user experience

You may control cookie settings via your browser.

6. Data Storage and Retention

Data is securely stored using reputable cloud services
Tutor verification documents are encrypted and retained only as long as necessary
Session data is retained only for platform integrity, dispute resolution, and platform improvement

7. User Rights

You may:

Access or update your profile information
Request deletion of your account
Withdraw consent for certain data uses

To make any of these requests, please contact: hello@recess.education

8. Data Protection

We take appropriate security measures to protect your data, including:

Encryption of sensitive information
Access restrictions
Regular security audits

9. International Users

As a global platform, your data may be processed in the United States or other countries where Recess operates or where our service providers are based. By using Recess, you consent to this cross-border data transfer and processing.

10. Children’s Privacy

Recess is intended for users aged 16+. We do not knowingly collect data from individuals under this age.

11. Changes to This Policy

We may update this policy to reflect platform changes. Major updates will be communicated to users via email or in-platform notifications.

12. Contact Us

For questions, concerns, or data-related requests: hello@recess.education

Recess Learning, Inc.
1111B S Governors Ave STE 23148, Dover, DE 19904
Registered in Delaware, USA